Lots of individuals who start using their first hosting account, or change companies, typically have inquiries regarding how particular tasks are performed or have difficulty setting up various things like e-mails, site settings, and so on. Because of this, many providers have compiled documentation with the most standard questions and problems so as to help their clients get info swiftly and seamlessly. As a result, the client support staff members can focus on actual problems that some customers may be experiencing, as the solution for the smaller things will already be available online and clients will be able to easily deal with them without getting in touch with the tech support team. Having comprehensive documentation is vital, particularly for new customers without any prior experience, because the hosting service involves loads of features and many people can get confused about what action to take. A good knowledge base can both help you accomplish the procedures that you wish and discover how the hosting service functions in general.
Extensive Online Documentation in Web Hosting
If you get a web hosting account from our company, you’ll get access to our detailed online documentation where you will find information about practically everything associated with our web hosting solutions. The topics cover anything from how to set up an email account on your handheld device, to how to accomplish various things using an .htaccess file. The articles are written in a simple-to-comprehend way and offer detailed instructions on how to execute a given task inside your Hepsia hosting Control Panel. You can also find info that is not directly connected with Hepsia, for example one that concerns web-based apps on your desktop PC. The entire list of articles will be located in the Control Panel’s Help section, but the ones that are applicable to a certain Control Panel section can be accessed on the spot. Considering the fact that we have encompassed as many topics as possible, you’ll be able to find out more or less everything associated with your hosting account.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated plans feature thorough online help documentation where you will find information on all the functions that our custom-built Hepsia Control Panel comes with, as well as solutions to various questions and challenges that you may encounter. All user manuals include detailed explanations, which implies that you will not need to worry about missing something in case you’re intending to export a database, for instance. The troubleshooting articles cover a variety of possible reasons for specific issues and the solution for each of them, so in case you are unable to send emails even though you have the right SMTP settings, for example, you can quickly see what the reason for this could be and recover the problem with two or three clicks of the mouse in your email client. As the Hepsia Control Panel has quite a few features, you’ll be able to find relevant articles in each of its sections. In case you’d like to examine all help articles, you can use the Help menu, which is located in the top right-hand corner of the Control Panel.