Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user service staff is taught to promptly address all web hosting plans clients’ inquiries and information requests. Through our ticket system, you’ll be able to share your inquiry and a support staff fellow member is going to return to you within maximum an hour. Actually, practice has proved that the average answer period is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • It is easy to contact us 24x7x365 with any issue you possibly have connected with’s offerings. We’ve qualified professionals working most of the time to deliver support whenever necessary. You’ll be able to the ticketing system or post a message whenever you want, or pick–up the telephone or use the live chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want assistance while performing tasks within the Control Panel, you’ll be able to always just click the Help button and find your query in the list of articles that will come up. We have also turned many of the content articles into educational videos. The listing of video tutorials will show up if you pick the Videos press button available in each section.