An Intuitive Help Section
You will find nearly all the answers to your questions in the easy–to–navigate Help section incorporated into our Website Control Panel. It boasts an elaborate knowledgebase with commonly asked questions and in–depth instructional articles compiled by our skilled technical support staff.
Instructional Video Clips
We have prepared a collection of step–by–step video tutorials that detailedly show how you can sort out a typical problem connected with your web hosting plans account. You will find the instructional video clips in the Help Center section.
A One–Hour Support Ticket Response Time Guarantee
All our semi–dedicated servers are backed up by a 24/7 customer service and come with a sixty–minute ticket response guarantee. Our trained tech support engineers will be online for you 24 hours a day and will rectify any issue that you may encounter within maximum one hour after the tech support ticket submission. In most instances, a response will be given to you in less than twenty minutes.