A 99.9% Server Uptime
The main advantage of developing your very own web hosting system is that you don’t have to worry about compatibility – you design a given set of software tools in such a manner as to work with a specific set of hardware components. The final result is something considerably more steady and dependable, as there are much less potential risks of failure. We’ve built our cloud hosting platform atop time–tested hardware elements along with a strongly modified version of Security–Enhanced Linux so as to set up an extremely riskless home for your personal sites.
That’s why, with all our web hosting plans packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
Along with our cloud hosting system, we’ve also built our own internal network in each one of our datacenters. Everything is based on enterprise–class hardware elements made by Juniper. Besides, on each and every router, we’ve installed a firewall with a complex set of rules that will sift out all suspicious requests.
This way, in all our datacenter facilities – in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, you will take advantage of a 99.9% network uptime guarantee. And this guarantee applies to all hosting solutions in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you are dissatisfied with our services, or if you think that they are insufficient, or if you decide that you must have a VPS web hosting plans instead of a cloud hosting account – you will receive a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep complete control over your domains even if you cancel your hosting account with us.
24/7 Technical Support
If you happen to operate a hosting company, your customer service technicians are of prime importance. This is the reason why we have mindfully selected a highly professional group of tech support engineers, each with lots of years of training behind his back. With their help, our company offers 24x7 support with all our hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All customer service questions are responded to in less than an hour and our average response time is under 20 minutes!